FAQs

Shipping

At present, we ship to the 48 adjoining United States from our warehouses in California, New Jersey, and Georgia, determining the shipping location based on the distance to your delivery address. Rest assured, we'll dispatch your order within 2 business days. However, please note that we do not provide expedited shipping options.

Considering the proximity of your shipping address to our warehouses, you can typically expect your package to arrive within a span of 5-7 days

When you order a set of sofas, it's likely that your entire order will arrive together, but occasionally, individual pieces may be delivered separately according to carrier's arrangement

Returns

Just email us at jm@nicesoulfurniture.com

We've meticulously crafted each aspect of our products' design and assembly to guarantee your complete satisfaction. Our items come with top-notch warranties, providing you with confidence in your purchase. If you need to make a return, we offer a fuss-free process within 45 days of delivery.

Sofas

While the sofa cover isn't included with your purchase, you can easily acquire it separately. The available cover can accommodate up to 8 seats, ensuring your entire sofa set remains protected and stylish

The maximum weight capacity for each chair is 500lb, and for table is 350lb.

Our sofas boast top-notch gray resin wicker and powder-coated metal construction, ensuring durability and fuss-free maintenance. Though they can withstand outdoor conditions, we recommend using a sofa cover or bringing them indoors when not in use. Please note that the cushions aren't waterproof, so it's best to store them inside to keep them safe and dry.

Your sofa is equipped with adjustable silver feet to accommodate uneven surfaces like grass, turf, or gravel. Additionally, we include sofa clips to conveniently connect the individual pieces, ensuring a stable and secure arrangement

Fire Pit Tables

The fire pit tables from all our series include a conversion kit, with the exception of the Montmartre series. To use a fire pit table from the Montmartre series, you may need to purchase a separate conversion kit if required

All of our fire tables are compatible with a standard 20-pound gas tank, ensuring a seamless and convenient experience when using them

Yes, the fire pit comes with a cover that can be placed over it, transforming it into a table for your convenience and versatility. This allows you to fully enjoy the functionality of your fire pit, both as a source of warmth and a handy surface for placing items.

The glass beads for fire table is about 17.6lbs